Shipping & Delivery

1. Welcome to Gentlemanessentials

We always want your shopping experience to be completely smooth and worry-free. This Shipping Policy explains exactly how we prepare and send your packages, so you know just what to expect when shopping at gentlemanessentials.shop.

---

2. Where We Ship

Currently, we ship to all addresses within the United States (all 50 states). We do not offer international shipping at this time. If you live outside the US but love our products, feel free to message our support team to see how we can help you!

---

3. Simple Flat-Rate Shipping

No hidden fees, no complicated math at checkout. We keep it simple with one flat rate for everyone.

This $6.99 rate stays exactly the same no matter how big, heavy, or small your package is, and there is no minimum purchase required.

---

4. Packing & Shipping Times

Once you complete your payment, our team gets right to work carefully checking and packing your items. Here is how the timeline works:

---

5. Daily Order Cut-Off Time

To get your order packed and handed over to the delivery driver as fast as possible, please keep our daily cut-off time in mind:

Orders placed before 5:00 PM EST on a business day will start processing that same day. Orders placed after 5:00 PM EST (or on weekends) will start processing on the next business day.

For example: If you buy something on Friday at 6:30 PM EST, we will start working on it first thing on Monday morning.

---

6. Our Delivery Partners

We work with trusted shipping carriers in the US to make sure your box arrives safely:

We will pick the carrier that offers the most reliable delivery to your specific address, without changing your shipping cost.

---

7. Tracking Your Order

As soon as your package leaves our door, we will send you an email with:

• Your order number
• The name of your carrier (USPS, UPS, or FedEx)
• A tracking number link so you can follow its journey
• An estimated arrival date

Please give the system up to 24 hours after getting your tracking number for the update to appear on the carrier’s website.

---

8. Shipping Delays

We do everything we can to get your order to you on time. However, sometimes things happen that are out of our hands, like severe storms, heavy holiday shipping seasons, or unexpected carrier delays. If your order is running late, just message us and we will help you find it!

---

9. Double-Check Your Address

Please make sure your address is 100% correct before hitting buy. If you notice a typo, email us immediately at support@gentlemanessentials.shop. If your order hasn’t shipped yet, we’ll gladly fix it for you. Once the package is with the driver, we unfortunately cannot change it.

---

10. Lost or Damaged Packages

We package every item with care. In the rare case that your order arrives broken, or if the tracking says “delivered” but you can’t find it, please contact us within 7 days. Send us your order number and a quick photo of the issue so we can help sort it out right away.

---

11. Cancellations & Order Changes

If you change your mind and need to cancel or modify your order, please email us right away. We can only make changes before our team starts packing your order. Once it is processed and shipped, the order cannot be changed.

---

12. Need Help? Contact Us

Have any questions about your package? Our team is always happy to help you out.

We work hard to respond to all messages within 1 – 2 business days. Sharing your order number in your email helps us assist you even faster!